Last Updated: [11/28/2025]
At The Handy Geek, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
This policy applies to our business located in Arkadelphia, Arkansas, United States.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us through our website, phone, or email, we may collect:
- Your name
- Your email address
- Your phone number
- Your address (if repair services are requested)
- Any other information you voluntarily provide when describing your computer or appliance issue
Non-Personal Information
We may automatically collect basic website usage data such as:
- Your IP address
- Browser type
- Pages you visit on our website
- Time and date of your visit
This information is used only to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to service requests and inquiries
- Schedule repair appointments
- Provide estimates and customer support
- Communicate with you about your service
- Improve our website and services
We do not sell, rent, or trade your personal information to third parties.
3. Payments
The Handy Geek does not collect or process online payments. All payment arrangements are handled offline.
4. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
5. Sharing Your Information
We may share your information only in the following limited situations:
- With trusted service providers that assist us in operating our website or communications (such as website hosting or email services)
- When required by law, legal process, or to protect our legal rights
We do not sell your personal information.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze site traffic
- Remember basic user preferences
You may disable cookies through your browser settings if you prefer not to allow their use.
7. Third-Party Links
Our website may contain links to third-party websites. The Handy Geek is not responsible for the privacy practices or content of those external sites. We encourage visitors to review the privacy policies of any third-party sites they visit.
8. Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
To make a request, please contact us using the information below.
9. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Business Name: The Handy Geek
Location: Arkadelphia, Arkansas, United States
Phone: (501) 762-5918
Email: kevin.yearby@thehandygeek.net